Media stream player only. No content or streaming subscriptions provided.
zelo.MEDIA PLAYER
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IMPORTANT NOTICE

We don't provide content. Users are responsible for their content.

Zelo Media Player is a player app only. You add everything you watch in the app yourself; we do not provide access to any content.

The license you buy is only the right to use the Zelo Media Player app; it does not include access to any content or streams.

Terms of Service →

LEGAL

Terms of Service

Last updated: 29 September 2026

These terms govern your use of the zeloplayer.com website and the Zelo Media Player app. The service is provided by Zelo TV Player (operated by Mehmet Polat). By using the website or buying a license, you agree to these terms.

1. What Zelo does and doesn't do

Zelo Media Player is a media player only. It does not provide, sell or host channels, streams, movies, series, playlists or streaming subscriptions. The app only plays the M3U links or Xtream details that you add yourself.

You are responsible for making sure the content you add is legal and that you have the right to use it. You must not use Zelo to play content that infringes copyright.

2. License

  • A license bought on the website is used in the Zelo Media Player app on Samsung (Tizen), LG (webOS) and Philips (Titan OS) TVs.
  • The license is assigned to the device number (Device ID) you enter at purchase and cannot be transferred to another device. You are responsible for entering the correct device number.
  • The license is valid for the length of the plan you buy (currently 12 months). Payment is one-time; the license does not renew automatically and you are never charged automatically.
  • If you buy a new license for the same device before the current one ends, the new period starts when your current license ends.
  • Purchases in the iOS and Android apps are made through the Apple App Store and Google Play under their terms; website licenses are not valid in those apps.

3. Free trial

Before buying, you can start a 24-hour free trial once per device in the TV app. The trial belongs to the device number; reinstalling the app does not give a new trial.

4. Payment

Our order process is conducted by our online reseller Polar (Polar Software, Inc., polar.sh). Polar is the Merchant of Record for all our orders; it takes payments, calculates tax, issues invoices and handles refunds. Payment is made on Polar's secure checkout page, and Polar's terms also apply to your purchase.

Taxes that apply in your country are added to the prices shown on the website at checkout.

5. Refunds

You can request a refund within 14 days of purchase without giving a reason. See the Refund Policy for details. A refunded license is cancelled immediately.

6. Reseller licenses

For licenses bought from an authorized reseller, contact your reseller first for sales, support and refund requests.

7. License cancellation

A license is cancelled if the payment is refunded or charged back. We reserve the right to cancel a license in cases of fraud, abuse or breach of these terms.

8. Availability and liability

We work to provide the service without interruptions or errors, but cannot guarantee it. The app is not responsible for the availability of third-party content sources you add.

To the extent permitted by applicable law, our liability is limited to the amount you paid for the license concerned. Your statutory rights as a consumer are not affected.

9. Changes

We may update these terms. The current version is always published on this page; material changes do not adversely affect the length or scope of licenses bought before the change.

10. Contact

For questions, email [email protected].